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Device Damage and Charges

Students are responsible for caring for the device checked out to them and for following the Technology Usage Policies and Administrative Procedures (EHB, EHB-AP1). If an accident occurs, additional costs may be incurred as outlined below.

Device Damage Key Points:

  • Students must report any damage or need for service immediately to their teacher, librarian, or building technician.
  • Under no circumstances should students attempt to repair the device themselves.
  • Any repair or work completed as part of routine maintenance or covered under the device warranty will not be charged to the student.
  • If the student technology usage fee is NOT paid prior to the damage, all damage will be assessed a charge of 100% of the cost of repair/replacement.
  • If it is determined that damage was caused intentionally or by gross negligence, the district may assess an additional charge for labor costs to repair a device as outlined in Board Policy EHB.
  • Each building will have a limited number of loaner devices; issuance of a loaner device will be at the discretion of the building.
  • Damage to or removal of district asset tag (RQS#) or damage to or loss of protective sleeve will not be considered a damage incident and will result in a full charge ($5 for asset tag/ $10 for sleeve).

 

Repair Cost

 

 

1st Incident

 

 

2nd Incident

 

 

Additional Incidents

 

 

Lost/Stolen Device

 

Up to $50 repair

No charge

50% parts cost

100% parts cost

 

Replacement Cost

Chromebook:  $229

Chromebook Touch: $279

11e: $521

Chromebook Power Adapter: $29.00

11e Power Adapter: $29.00

 

Over $50 repair

 

Up to $25 deductible

 

50% parts cost

100% parts cost

 

Replacement Cost

Chromebook: $229

Chromebook Touch: $279

11e: $521

Chromebook Power Adapter: $29.00

11e Power Adapter: $29.00

 

Device Repair Cost For Chromebooks Grades 6-8

 

Part Name

 

 

Example Cause of Damage

 

 

Replacement Cost

 

LCD Panel

Cracked screen - dropping device, holding device by screen

 

$59.00

 

Bottom Case

Cracked case - dropping device, adding decoration to case

 

$24.00

 

 

Top Case

 

Cracked case - dropping device, adding decoration to case

 

$23.00

 

 

USB-C Power/Audio Jack Daughterboard

 

 

Broken USB-C power port, Audio Jack- headphone in device

 

 

$31.00

 

Motherboard

Spilling liquid on device, breaking headphone jack

 

$140.00

 

Hinge Assembly

Dropping device

 

$8.00

 

Screen Bezel

Dropping device

 

$17.00

 

Keyboard/Palmrest

Removing key(s) - must replace entire keyboard and trackpad

 

$50.00

 

Power Adapter

 

Broken power adapter

 

 

$29.00

 

Asset Tags (RQS#)

Damage to or removal of district asset tag

 

$5.00

 

Protective Sleeve

Loss of or damage to district provided protective sleeve

 

$10.00

 

Internal Battery

 

Spills - milk, water, chemical

 

 

$60.00

 

Camera

Intentional Breaking, Twisting

 

$24.00

 

 

Wireless Card

 

 

Spills - milk, water, chemical

 

 

$12.00

 

Speakers

 

Spills - milk, water, chemical

 

 

$13.00

 

LCD Video Cable

Spills -milk water, pop/ glue/ cosmetics hair&nail products/

 

$19.00

 

Device Repair Cost for Grades 9-12 

 

Part Name

 

 

Example Cause of Damage

 

 

Replacement Cost

 

LCD Panel

 

Cracked screen - dropping device, holding device by screen

 

 

$80.00

 

 

LCD Panel Touch

 

 

Cracked screen - dropping device, holding device by screen

 

 

$150.00

 

 

Bottom Case 

 

 

Cracked case - dropping device

 

 

$23.00

 

 

Bottom Case Touch

 

Cracked case - dropping device

 

$25.00

 

 

Top Case

 

Cracked case - dropping device

 

$44.00

 

 

Top Case Touch

 

 

Cracked case - dropping device

 

 

$35.00

 

 

System Board

 

 

Spilling liquid on device, breaking USB drive off

 in device, storing device with USB drive inserted

 

 

$415.00

 

 

System Board

Touch

 

 

Spilling liquid on device, breaking USB drive off

 in device, storing device with USB drive inserted

 

 

$260.00

 

DC Jack

Dropping device when plugged in

 

$18.00

 

Hinge Assembly

Dropping device

 

$35.00

 

 

HInge Assembly

Touch

 

 

Dropping device

 

 

$25.00

 

Screen Bezel

Dropping device

 

$12.00

 

 

Keyboard

 

Removing key(s) - must replace entire keyboard

 

$32.00

 

 

Keyboard Touch

 

 

Removing key(s)-must replace entire keyboard

 

 

$30.00

 

 

Keyboard Bezel

 

 

Damage to Palmrest - sharp objects, dropping

 

 

$25.00

 

 

Keyboard Bezel 

Touch

 

 

Damage to Palmrest - sharp objects, dropping

 

 

$42.00

 

Power Adapter

 

Broken power adapter

 

 

$29.00

 

Asset Tags (RQS#)

Damage to or removal of district asset tag

 

$5.00

 

 

Camera Cable

 

 

Spills-milk water, pop/glue/cosmetics hair & nail products

 

 

$19.00

 

 

Camera Cable

 Touch

 

 

Spills-milk water, pop/glue/cosmetics hair & nail products

 

 

$14.00

 

LCD Video Cable

 

 Spills-milk water, pop/glue/cosmetics hair & nail products

 

 

$19.00

 

 

LCD Video Cable

Touch

 

 

Spills-milk water, pop/glue/cosmetics hair & nail products

 

 

$13.00

 

 

Internal Battery

 

 

Spills -milk water, pop/ glue/ cosmetics hair & nail products

 

 

$56.00

 

 

Internal Battery

Touch

 

 

Spills-milk water, pop/glue/cosmetics hair & nail products

 

 

$60.00

 

 

Fan with Heat

Sync

 

 

Spills -milk water, pop/ glue/ cosmetics hair & nail products

 

 

$26.00

 

 

Fan with Heat

 Sync Touch

 

 

Spills-milk water, pop/glue/cosmetics hair & nail products

 

 

$15.00

 

Solid State Drive

 

Spills -milk water, pop/ glue/ cosmetics hair & nail products

 

 

$80.00

 

 

Solid State Drive

 Touch

 

 

Spills-milk water, pop/glue/ cosmetics hair & nail products

 

 

$70.00

 

Wireless Card

Spills - milk, water, chemical

 

$27.00

 

 

Wireless Card

Touch

 

 

Spills - mlik, water, chemical

 

 

$15.00

 

 

Camera

 

 

Intentional Breaking, Twisting

 

 

$21.00

 

 

Camera Touch

 

 

Intentional Breaking, Twisting

 

 

$16.00

 

 

Speakers

 

 

Spills - milk, water, chemical

 

 

$13.00

 

 

Speakers Touch

 

 

Spills - milk, water, chemical

 

 

$12.00

 

 

Trackpad

 

 

Damage to trackpad - sharp objects, dropping

 

 

$25.00

 

 

USB/IO Board

 

 

Spilling liquid on device, breaking USB drive off

 in device, storing device with USB drive inserted

 

 

$25.00

 

 

Sensor Board

 

 

Spilling liquid on device

 

 

$13.00

 

 

CMOS Battery

 

 

Spilling liquid on device

 

 

$11.00