Technology Helpdesk

  • Assignments/Equipment Issues/Technology Support

    For questions regarding classroom assignments, students and families are encouraged to reach out directly to their classroom teacher. Teachers will respond to emails as soon as they can but may take up to 24 hours. Staff emails are first.lastname@raytownschools.org and can also be found on each schools website under “staff.” School sites are listed here: http://bit.ly/33prO7l.   

     

    For technical support on using your Chromebook or laptop or accessing Google Classroom, please contact studentsupport@raytownschools.org. Please note that student account information will only be provided if you send an email address associated with SISK12 parent portal account. Please allow up to 24 hours for a response. The Technology Helpdesk will begin to take phone calls related to student technology needs on Thursday, March 26. The number is 816-268-7172, and will be monitored Monday-Friday from 8:30 a.m. - 4:00 p.m. Please leave a voicemail. This line should only be used for tech-related phone calls, additional contact information is provided at the bottom of this email. 

Helpdesk Topics

  • How to Access Zoom on a High School Student Device

Helpdesk FAQ